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Top airlines according to an annual Zagat survey

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Zagat Survey, an American publisher of consumer-generated survey information, published the results of it's annual airline survey. American as-well-as international airlines were judged in fifteen categories altogether. Let's have a look at the most interesting first place awards. Detailed results are presented at Zagat's website.

Domestic American airlines ratings

American airlines were split into two groups, depending on their size. Among large airlines, Continental Airlines is the winner in premium seating and JetBlue Airways in Economy seating. The best mid-size domestic airline award, in both premium and economy seating, goes to Virgin America. Best overall value is provided by Southwest Airlines. The most enjoyable in-flight entertainment you'll find with JetBlue Airways. Have a look at the table below for all the domestic airline awards.

Award

Airline

Top-rated large domestic airline (premium seating)

Continental Airlines

Top-rated large domestic airline (economy seating)

JetBlue Airways

Top-rated midsize domestic airline (premium and economy seating)

Virgin America

Best value

Southwest Airlines

Best luggage policy

Southwest Airlines

Best consumer on-time estimates

Southwest Airlines

Best in-flight entertainment

JetBlue Airways

Best check-in experience

Southwest Airlines

Top-rated international airlines

Among international air carriers, the best overall value is provided by American Airlines. The top-rated international airline in both premium and economy seating is Singapore Airlines. The best in-flight entertainment you'll enjoy on Virgin Atlantic Airways flights, which also provides the best frequent flier program. All the awards are presented in the table below.

Award

Airline

Top-rated international airline (premium and economy seating)

Singapore Airlines

Best value

American Airlines

Best in-flight entertainment

Virgin Atlantic

Top frequent flier program

Virgin Atlantic

Top website

Southwest Airlines

Detailed results can be found at Zagat's website.

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